PRIVACY POLICY
This statement was last updated on 17.11.2025.
INTRODUCTION
Welcome to OreoSphere. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and/or attend our events. By accessing our website or using our services, you agree to the practices described in this policy.
INFORMATION WE COLLECT
We may collect the following types of information:
• Personal information you voluntarily provide to us, such as your name, email address, postal address, phone number, payment details, and any other information you submit through contact forms, ticket purchases, newsletter sign-ups, or event registration.
• Usage and technical information automatically collected when you visit our website or use our services, including your IP address, browser type, device type, operating system, referral URLs, pages visited, and the dates/times of your visit.
• Event participation information, such as tickets purchased, event attendance, preferences you submit, photo/video consent at events, and feedback you provide.
HOW WE USE YOUR INFORMATION
We use the information we collect for purposes including:
• Providing and managing access to our website, events and services.
• Processing ticket purchases and payments, delivering confirmations, updates and other relevant communications.
• Sending you newsletters, promotional materials or other information we believe may interest you (you may opt-out at any time).
• Improving and personalising our website, events and services (for example by analysing usage and feedback).
• Complying with legal obligations, protecting our rights or the rights of our users, preventing fraud or misuse.
DISCLOSURE OF YOUR INFORMATION
We may disclose your information in the following circumstances:
• To our service providers, suppliers and subcontractors who assist us in providing our website, events and services (for example payment processors, ticketing platforms, email communication providers).
• To comply with legal requirements, court orders or government requests, or to protect our rights, privacy, safety or property, or that of others.
• In connection with a merger, acquisition, reorganisation, sale of assets or similar event — in which case your information may be transferred as part of the business transaction.
• With your consent or at your direction.
COOKIES AND SIMILAR
Our website uses cookies and similar tracking technologies to collect technical information, personalise your experience, analyse traffic, and for marketing purposes. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.
YOUR RIGHTS
Depending on the jurisdiction, you may have rights including:
• The right to access the personal information we hold about you.
• The right to ask for correction or deletion of your personal information.
• The right to restrict or object to certain types of processing.
• The right to data portability.
• The right to withdraw consent where applicable.
To exercise any of these rights, please contact us using the details in Section 9 below. We will respond in accordance with applicable legal timeframes.
DATA RETENTION
We will retain your personal information only for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required or permitted by law. When no longer needed, we will delete or anonymise the information in a secure manner.
SECURITY
We implement reasonable technical and organisational measures to protect your personal information from accidental loss, unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
INTERNATIONAL TRANSFERS
Your information may be transferred to, stored and processed in countries other than the one in which you reside, including countries that may have different data protection rules than your jurisdiction. When we transfer your information, we will ensure appropriate safeguards are in place.
CHILDREN'S PRIVACY
Our website and services are not intended for children under 16 (or such other age threshold as required by local law). We do not knowingly collect personal information from children below this age. If you believe that we have collected personal data from a child under this age, please contact us (see Section 9) and we will take steps to delete such information.
CHANGES TO THIS PRIVACY
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the policy. We encourage you to review this page periodically for any changes. Your continued use of our website and services after the posting of changes constitutes your acceptance of those changes.
CONTACT US
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us at:
OreoSphere
Luxembourg
Email: oreosphere.dj@gmail.com